Welcome to our frequently asked questions!

What is One Touch Execution?

One Touch Execution enables you to have your tenancy agreement signed in minutes, not days.
You can attach all the required documentation, add additional contract terms, set a contract signature due date, get a history of the contract activity and track its status in real time.

How to preview and print the form?

Preview: To preview the form before sending it to tenants, simply scroll down to the bottom of the form, click “preview” and a copy of the draft will be downloaded to your desktop for you to view.

Download and print: To download and print the form, scroll down to the bottom of the form and click “Get it signed” which takes you to the pop up screen showing all signers. Here, click on the text saying “I’m not interested”. This allows you to download the form instead of proceeding to signing the form digitally.

How can I edit the “sign by” date?

Simply click edit above the “personalised message” box in part 4 of the new form and change the date.

Do I need to manually enter in agency details every time I want to create a new lease?

No, it is fully possible to create a template in the Realworks platform which you can then open from either your CRM platform or directly from Realworks.

Where can I see additional occupants in the finalised form?

This information will be visible in the section ‘special terms”

Do we not have to collect initials on each page?

As it is a requirement to scroll through all pages during the digital signing process to enter the next stage, this is all registered through our distributed ledger technology, and there is therefore no requirement to enter initials.

Why is our agency name not visible in the signature name box before signing the lease?

This will be fully visible in the finalised lease after you as the Lessor/Agent have signed successfully.

There is a code in the signature box on the finalised lease, what does this mean?

The code is a hash function that converts an input of letters and numbers into an encrypted output of a fixed length. A hash is created using an algorithm.

To create a digital signature, our signing software creates a one-way hash of the electronic data to be signed. The private key is then used to encrypt the hash. The encrypted hash -- along with other information, such as the hashing algorithm -- is the digital signature.

Will the digital copy legally hold up in court?

Yes, it is the same legally prescribed form, just a new experience in completing it. Please view our Legal Guide for Queensland here

Can I open or work on more than one form at a time?

Yes, If your CRM permits it simply open an additional form via another browser tab or window.

Does this new digital signing process have additional costs to our subscription?

One Touch Execution is completely free!

What is Distributed Ledger Technology?

Distributed Ledger Technology (DLT) is a blockchain technology we use to privately, securely, and accurately record the details of activities and transactions that take place in relation to this agreement.

The reason this technology is secure is because, unlike traditional databases, the activity is recorded in different locations across a network. This makes it far more difficult for anyone to successfully alter this data. It remains your source of truth.

If you want more information on DLT and what we’re doing, please email us at support@hutly.com

What are the steps for One Touch Execution?

Step 1: New form18a is generated
A property manager generates a new or renewed tenancy agreement using NextGen form18a.

Step 2: Sent to the tenant/s for signature
The form 18a isn't generated using the One Touch process, it's sent for signature using the One Touch process.

Step 3: Sent to the Lessor/Agent for signature
Once the tenant/s have signed the agreement it’s then sent to the nominated Lessor/Agent for their electronic signature.

Step 4: Finalised General Tenancy Agreement
All parties receive a copy of the final signed agreement, along with a register of events that shows when each of the steps above occurred.

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